SmartCustomerService.com – “The Trials of Training Your Chatbot and How to Avoid Them – 6.20.17
TotalRetail.com - TechStyle Implements Chatbots for Improved Customer Service – 6.15.17
TotalRetail.com - Retailers Can’t Afford to Ignore Chatbots – 6.14.17
BostInno.com – “How This Boston Startup's 'Group FaceTime' App Became a Social Media Hit” – 6.12.17
Retail Customer Experience - Chatbot success 101: Why a single customer view is a must – 5.12.17
MedTechBoston – “The 2017 MedTech Boston 40 Under 40 Healthcare Innovators”
MultichannelMerchant.com – “Don’t Run an Anti-Customer Service Strategy in Ecommerce”
PYMNTS.com – “Chatbot Tracker: Implications Of The Omnichannel Chatbot” – April 11, 2017
SmartCustomerService, “Linc Adds Chatbots to Existing Messaging and Virtual Assistant Platforms” – March 22, 2017
Fam raises $1.8 million for its iMessage-based group video chat app 3-20-2017
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